Support Center

RFC 2142 Compliance Policy

Contacts for various functions or services comply with RFC2142.

Directly from that RFC:

(Format: Mailbox | Area | Usage)

abuse@ntt.net | Customer Relations | Inappropriate public behavior.

hostmaster@us.ntt.net | DNS | RFC1033 / RFC1034 / RFC1035. See below

gin@ntt.net | Marketing Questions | Product & Marketing Information.

gin@ntt.net | NNTP | Synonym for USENET

noc@ntt.net | Network Operations | Network infrastructure.

postmaster@us.ntt.net | SMTP / Email | RFC821 / RFC822. NOT FOR ABUSE/SPAM/UCE COMPLAINTS.

Contact Us | Sales | Product purchase information.

security@ntt.net | Network Security | Security bulletins or queries.

gin@ntt.net | HTTP | RFC2068.

gin@ntt.net | HTTP | Synonym for WEBMASTER.

Those not included in RFC2142:

(Format: Mailbox | Area | Usage)

db-admin@rr.ntt.net | NTT Global IP Routing Registry | See this page for more details.

ipr@gin.ntt.net | IP addressing | See this section.

peering@ntt.net | Peering | Public & private peering.

Hostmaster Information

The hostmaster@us.ntt.net address is not the appropriate contact for abuse/SPAM/UCE reports, network problems, or for zones that do not list hostmaster@us.ntt.net in the SOA. To figure out where your inquiry or request should be directed, look at the SOA of the zone in question.

For example, the address for the hostmaster of 192.168.0.0 is bmanning@isi.edu and for isi.edu it is koda@venera.isi.edu as taken from the sixth field of the SOA (with the first ‘.’ changed to an ‘@’) in the output below.

        % dig 0.168.192.in-addr.arpa soa
        
        ; <<>> DiG 8.1 <<>> 0.168.192.in-addr.arpa soa 
        ;; res options: init recurs defnam dnsrch
        ;; got answer:
        ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 6
        ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
        ;; QUERY SECTION:
        ;;      0.168.192.in-addr.arpa, type = SOA, class = IN
        
        ;; AUTHORITY SECTION:
        168.192.IN-ADDR.ARPA.   1D IN SOA       blackhole.isi.edu. bmanning.isi.edu. (
                                                19971802        ; serial
                                                3H              ; refresh
                                                15M             ; retry
                                                1W              ; expiry
                                                1D )            ; minimum
        
        ;; Total query time: 5081 msec
        ;; FROM: guelah to SERVER: default -- 127.0.0.1
        ;; WHEN: Wed Nov  3 20:28:33 1999
        ;; MSG SIZE  sent: 40  rcvd: 122
        
        % dig isi.edu soa
        
        ; <<>> DiG 8.1 <<>> isi.edu soa 
        ;; res options: init recurs defnam dnsrch
        ;; got answer:
        ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6
        ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 3, ADDITIONAL: 3
        ;; QUERY SECTION:
        ;;      isi.edu, type = SOA, class = IN
        
        ;; ANSWER SECTION:
        isi.edu.                1D IN SOA       venera.isi.edu. koda.venera.isi.edu. (
                                                1999110202      ; serial
                                                2H              ; refresh
                                                30M             ; retry
                                                1W              ; expiry
                                                1D )            ; minimum
        
        ;; AUTHORITY SECTION:
        isi.edu.                1D IN NS        venera.isi.edu.
        isi.edu.                1D IN NS        ns.isi.edu.
        isi.edu.                1D IN NS        east.isi.edu.
        
        ;; ADDITIONAL SECTION:
        venera.isi.edu.         1D IN A         128.9.176.32
        ns.isi.edu.             1D IN A         128.9.128.127
        east.isi.edu.           5D IN A         38.245.76.2
        
        ;; Total query time: 152 msec
        ;; FROM: guelah to SERVER: default -- 127.0.0.1
        ;; WHEN: Wed Nov  3 20:30:29 1999
        ;; MSG SIZE  sent: 25  rcvd: 171

If your request is in regard to a particular nameserver; look up the whois information for that server. For example, the contact for ns0.verio.net is hostmaster@verio.net and (using Verio’s whois server) the contact for ns1.verio.net is also hostmaster@verio.net:

        % whois -h rs.internic.net ns0.verio.net
        [No name] (NS34528-HST)
        
           Hostname: NS0.VERIO.NET
           Address: 129.250.15.61
           System: ? running ?
        
           Coordinator:
              Verio Hostmaster  (VH19-ORG)  hostmaster@VERIO.NET
              tel.: 214 290-8620
              Fax- - - .: 214 744-0740
        
           Record last updated on 09-Apr-1999.
           Database last updated on 3-Nov-1999 12:38:44 EST.
        
        % whois -h whois.gin.ntt.net ns1.verio.net
        [No name](NS35624-HST)
        
           Hostname: NS1.VERIO.NET
           Address: 204.91.99.140
           System: ? running ?
        
           Coordinator:
              Verio Hostmaster  (VH19-ORG)  hostmaster@verio.net
              Verio Hostmaster
              8005 S. Chester Street, Suite 20
              Englewood,CO 80112
              US
           
              tel.: 214 290-8620  fax.:- - - .-8620
           
              Record last updated on 12-Aug-1999.
              Database updated dynamically.

VIPAR Information

The ipr@gin.ntt.net address is not the appropriate contact for abuse/UCE reports, network problems, or customer requests for IP space. Customers seeking additional IP space should contact their local salesperson.

Contact the Global IP Network Team

Thank you for your interest in the Global IP Network.

Please click the button below and fill out the form, and a representative will contact you shortly.

NTT | Global IP Network

NTT is a global leader in all Internet-related businesses. Our Tier-1 Global IP Network, consistently ranked among the top networks worldwide, spans the Americas, Europe, Asia and Oceania, providing the best possible environment for content, data and video transport through a single autonomous system number (AS2914).