Support Center

Global IP Network NOC

24x7x365 Customer Support – guaranteed.

When our Global IP Network customers need support with their IP transit services, they get it right away. Our Global Network Operations Center (NOC) is fully staffed by network engineers, who are available via email, through our Global Customer Portal, or by phone – whatever means our customers prefer.

Customers talk directly with our highly trained network engineers who know and have access to every corner of our network and provide around-the-clock monitoring, performance and traffic management. An impressive 99.6% of all issues are handled and resolved inside the NOC – customers get a response with no need for layer-upon-layer of escalations or delays.

NOC contact information for Global IP Network customers:

noc@gin.ntt.net

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NTT | Global IP Network

NTT is a global leader in all Internet-related businesses. Our Tier-1 Global IP Network, consistently ranked among the top networks worldwide, spans the Americas, Europe, Asia and Oceania, providing the best possible environment for content, data and video transport through a single autonomous system number (AS2914).