Support Center

Global IP Network NOC

Exceptional Customer Service

Our commitment to operational excellence and exceptional customer support means we’re always standing by, around the clock, 24x7x365. No call centers. No messages taken.

  •  24x7x365 customer support provided by our Network Operations Center (NOC).
  • Our team of experienced engineers are always one e-mail, ticket or call away. 99.6% of all customer issues are resolved within the NOC without delays or escalations.
  • The NOC embraces a holistic approach, focusing on timely support, quality routing, and network reliability.
  • Our comprehensive Global Customer Portal provides real-time access to a range of information, actions and reports.

NOC contact information for Global IP Network customers:

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NTT | Global IP Network
NTT is a global leader in all Internet-related businesses. Our Tier 1 Global IP Network, consistently ranked among the top networks worldwide, spans the Americas, Europe, Asia and Oceania, providing the best possible environment for content, data and video transport through a single autonomous system number (AS2914).